Effective Date: Jan 1st, 2025
Operated by: Beyond Terrain, Liev Dalton, Nova Scotia, Canada
At Beyond Terrain, your privacy is respected. This Privacy Policy outlines how personal information is collected, used, stored, and protected when you visit our website, join our community, book a session, or interact with any of our content.
1. Information We Collect
We may collect the following types of personal information:
- Contact information (name, email address)
- Basic demographic details (e.g. age, general location)
- Information voluntarily submitted via forms, bookings, surveys, or messages
- Payment and transaction details (processed securely by third-party providers)
- Usage data (browser type, pages visited, time spent on site, etc., via analytics tools like Google Analytics)
We do not collect personal health information, nor do we request or retain clinical records.
2. How We Use Your Information
Your personal information may be used to:
- Provide access to the community platform
- Send updates, newsletters, or promotional materials (only if you opt in)
- Respond to inquiries or schedule consultations
- Improve the website, services, and user experience
- Maintain business records or meet legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Email & Communications
If you subscribe to our newsletter or submit your email through any form, you consent to receiving occasional emails related to Beyond Terrain’s offerings, news, or content.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.
4. Third-Party Services
We may use trusted third-party tools to support our services (e.g., email marketing platforms, payment processors, booking software). These providers have their own privacy policies and comply with applicable privacy regulations.
Examples include:
- WooCommerce (for payments)
- Google Analytics (for website analytics)
- ConvertKit, Mailchimp, or similar (for email marketing)
We are not responsible for the privacy practices of third-party platforms.
5. Cookies & Analytics
Cookies may be used to enhance your browsing experience. You can disable cookies through your browser settings at any time.
We use basic analytics tools to understand website traffic and user behavior, but we do not track individuals personally or use advanced profiling tools.
6. Data Storage & Security
Your data is stored securely using encrypted systems and is only accessible to authorized individuals. We take reasonable precautions to protect personal information from loss, misuse, unauthorized access, or disclosure.
No online system is 100% secure, but we are committed to maintaining best practices in data protection.
7. Your Rights
You have the right to:
- Access the personal information we have about you
- Correct or update your information
- Withdraw consent or request deletion of your data (where applicable)
- Ask how your data is being used
To request any of the above, contact us directly at [email protected]
8. Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact:
Email: [email protected]